Intelligent queue management harnesses the power of technology, whether it be WiFi, cameras, or sensors, to monitor the status of a queuing area and provide managers with actionable information. Systems can help managers understand how queuing variables, such as average wait times, service rates, and arrival rates, impact the customer experience. The combination of an intelligent queue management solution and resulting reporting dashboards can offer real-time and historical insight to maintain the health of a queue so customers are happier, staff members are more productive, and business is more efficient. Intelligent queue management is about more than directing customers to service agents in an organized and timely manner. Your business can have the ability to measure and monitor key performance indicators such as queue length, wait time, customer count, arrival and service rates, open service points and more to give insight into your queue, and actionable information. With an intelligent queue management solution, information can be viewed on easy-to-understand web-style dashboards, giving queue managers the information they need to effectively manage their queue.
This report contains market size and forecasts of Intelligent Queue Management System in Global, including the following market information:
Global Intelligent Queue Management System Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Intelligent Queue Management System market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
Structured Queue Management System Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Intelligent Queue Management System include Advantech, Lavi Industries, Skiplino, QMatic, Tensator Group, Irisys (Fortive), Qminder, Aurionpro and Earlyone, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Intelligent Queue Management System companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Intelligent Queue Management System Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Intelligent Queue Management System Market Segment Percentages, by Type, 2021 (%)
Structured Queue Management System
Unstructured Queue Management System
Global Intelligent Queue Management System Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Intelligent Queue Management System Market Segment Percentages, by Application, 2021 (%)
Hospitals and Clinics
Banks and Financial Institutions
Self-Service Restaurants
Government Offices
Telecom Service Centers
Others
Global Intelligent Queue Management System Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Intelligent Queue Management System Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Intelligent Queue Management System revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Intelligent Queue Management System revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
Advantech
Lavi Industries
Skiplino
QMatic
Tensator Group
Irisys (Fortive)
Qminder
Aurionpro
Earlyone
CampusQ
Seehash Softwares
AKIS Technologies
Total Queue